What to expect
- Response time: 3–5 business days for editorial queries; 1–2 weeks for partnership inquiries.
- Editorial corrections: If you spot a factual error or broken link, we'll fix it within 24 hours of confirmation and credit you (anonymously if you prefer) on our updates page.
- Topic suggestions: We keep a public backlog of requested topics and prioritize the most-requested ones for the next publishing cycle.
- Partnerships: We accept a limited number of vetted gear reviews per quarter. We do not accept paid placements — products must pass our standard 4-gate filter and we disclose any sample unit provided.
What we don't do
To set expectations clearly: Plunge Craft does not offer personalized medical advice, custom build consulting, or one-on-one coaching. We are a content publication, not a service provider. If you need personalized guidance, please consult a licensed healthcare professional or a certified recovery specialist in your area.
Frequently asked before contacting
Before you email, your question may already be answered on the site:
- How much does a DIY cold plunge cost? → Budget build guide
- What chiller should I buy? → Chiller buyer's guide
- How do I keep my water clean? → Water care guide
- Is cold plunge safe for me? → Safety guide
- What temperature should I use? → Temperature & timing protocol
Privacy
Any email you send us stays with us. We don't sell, rent, or share your email address with anyone. We don't add you to any list. Read our full Privacy Policy.
Questions about how our affiliate links work, how to update the Amazon tag for your own deployment, or how commissions are tracked? See our Affiliate Disclosure page for full details.